Thanks to Shri S D Sarma, Shri M. Kunhikrishnan, VP, AIIEA and to the Editor for clarification and all for the enlightening debate. Many of us were, as if, on the path of elucidating pension rules.
There is Pension Grievances Cell of GOI, in Dept. of Pension & P.W. There are Pensioners' Grievances Cells / Depts. at State Governments. To the best of my knowledge, no arrangements yet at other institutions like RBI, Banks or LIC.
But, there is LIC PC and its Editor, Shri P G Gangadharan ji. All would agree that LIC PC is ' functioning ' like / carrying out the functions of Pension or Pensioners' Grievances Cells at Central and State government offices.
Shri S. Narayanan Nair's doubt / problem is not the first or a solitary case. Many problems /grievances have been addressed and redressed in the past.