I came to know of renewal of mediclaim policy for LIC Employees/Pensioners through LICPC. There is also a small post by Mr. Sanjay Gupta of C.O., LICI. Full circular is, of course, awaited.
As far as Cashless facility is concerned it was said in Sanjay Gupta's post that the existing process for cashless facility will be followed " till the i.d. cards are issued from T.P.A." Till then cashless requests will be processed by TPA on the basis of certificate issued by OS dept. of LIC and photo ID.
The main hitch lies in the words " till the i.d. cards are issued from T.P.A." It was promised that TPA would issue ID cards for cashless service even last year and till
now I am yet to see one such card . It is not unusual for business people to forget after-sales-service once they pocket the money. Will the Central Office, LIC compel the TPA to provide prompt service and issue ID Cards? Or is it the NEW INDIA that has to ensure that the TPA gives prompt after-sales-service? It will be an important
aspect of the after-sales-service by the Insurer, New India itself. As Newton said " every body continues to be in its state of rest, unless compelled by an external force."
Will it require an agitation by pensioners to compel the Insurer and TPA to do their jobs promptly?
Needless to say that pensioners' organisations have to act with speed.
B. Ganga Raju